{
    "source": "eg-launcher.xyz",
    "url": "https://eg-launcher.xyz/faq/",
    "discord": "https://discord.gg/qzkA3CBex5",
    "updated": "2026-11-08T21:14:37+00:00",
    "items": [
        {
            "id": "what-is",
            "q": "What is EG Launcher?",
            "a": "A modern **Minecraft: Java Edition** companion launcher — manage instances, browse/install community content (mods), Microsoft login, and launch Vanilla, Fabric, Forge, or NeoForge."
        },
        {
            "id": "why-choose",
            "q": "Why choose EG Launcher?",
            "a": "EG Launcher focuses on a clean workflow for Java Edition:\n• **Free** — official signed builds straight from https://eg-launcher.xyz\n• Dark glass-style UI with clear instance management\n• Mod catalog browse & install (with dependencies)\n• Loaders: **Vanilla, Fabric, Forge, NeoForge**\n• **Microsoft login** (device code) plus local Offline accounts (username only)\n• **EG Register / Login** for community packs (separate from Minecraft)\n• Auto **Mojang JRE** when a version needs a newer runtime\n• Enable / disable / remove mods and update checks\n• Featured packs, partners, **community .egpack packs**, in-app news\n• Signed **Windows installer** and **Linux AppImage**\n\nDownload: https://eg-launcher.xyz/download/"
        },
        {
            "id": "source",
            "q": "Is EG Launcher open source?",
            "a": "No. The source is proprietary and **not public**. Official **Windows** `setup.exe` and **Linux** AppImage are only from https://eg-launcher.xyz/download/. Do not use third-party copies or GitHub forks claiming to be EG Launcher."
        },
        {
            "id": "download",
            "q": "Where do I download it?",
            "a": "**Windows:** signed installer (`setup.exe`) from https://eg-launcher.xyz/download/?os=windows\n**Linux:** AppImage from https://eg-launcher.xyz/download/?os=linux — make it executable, then run it.\nDownloads: https://eg-launcher.xyz/download/\nAlways use official links only (eg-launcher.xyz or this Discord)."
        },
        {
            "id": "no-setup-exe",
            "q": "Is the Windows installer signed?",
            "a": "Yes. The Windows `setup.exe` is signed with Azure Trusted Signing (publisher **Egyéni Vállalkozás**). SmartScreen may still warn for a while after a new release. Get it from https://eg-launcher.xyz/download/ only. Do not use third-party setups claiming to be EG Launcher."
        },
        {
            "id": "website",
            "q": "What is on the website?",
            "a": "https://eg-launcher.xyz — news, community packs, forum, downloads, FAQ, and a contact form.\n• News: https://eg-launcher.xyz/news/\n• Community packs: https://eg-launcher.xyz/packs/\n• Forum: https://eg-launcher.xyz/forum/\n• Contact: https://eg-launcher.xyz/contact/\n• FAQ: https://eg-launcher.xyz/faq/\n• Privacy: https://eg-launcher.xyz/privacy/\n• Terms: https://eg-launcher.xyz/terms/"
        },
        {
            "id": "discord",
            "q": "Where is the Discord server?",
            "a": "Official community & support: https://discord.gg/qzkA3CBex5\nUse ❓・faq, ⬇️・download, or open a ticket in 🎫・create-ticket for private help. Also run `/faq` in Discord for these answers."
        },
        {
            "id": "contact",
            "q": "How do I contact the team by email?",
            "a": "Use the web form at https://eg-launcher.xyz/contact/ (recommended — you get a confirmation with an inquiry number).\n• General: info@eg-launcher.xyz\n• Abuse / reports: abuse@eg-launcher.xyz\n• Automated confirmations come from testemail@eg-launcher.xyz — that is a **no-reply** mailbox; do not reply there."
        },
        {
            "id": "ticket",
            "q": "How do I open a support ticket (Discord)?",
            "a": "Go to 🎫・create-ticket and use the button, or run `/ticket open`. One ticket per issue. Include EG Launcher version, OS, steps to reproduce, and logs/screenshots when possible."
        },
        {
            "id": "bug-report",
            "q": "What info should a bug report include?",
            "a": "EG Launcher **version**, **OS** (Windows/Linux), steps to reproduce, expected vs actual result, and screenshots or logs if available. Post in 🐛・bug-reports or open a ticket."
        },
        {
            "id": "news",
            "q": "Where is launcher news posted?",
            "a": "Website: https://eg-launcher.xyz/news/\nDiscord: 📰・launcher-news and 📢・announcements (bot watches the launcher news feed and new releases). News also appears in the launcher app."
        },
        {
            "id": "offline",
            "q": "Do Offline accounts have instance or mod limits?",
            "a": "**Minecraft Offline** (Add an Account → Offline, username only) stays **on your PC**. It is not used to publish packs. There is **no instance or mod soft-cap** for Offline play — create as many instances and install as many mods as you want. Microsoft is still required for official online Minecraft (Realms / premium servers)."
        },
        {
            "id": "eg-account",
            "q": "What is an EG account vs Minecraft Offline?",
            "a": "**Minecraft Offline** = local play name only (no password, no CMS).\\n**EG Register / Login** = community account (same users as the website) for **publishing packs** and related CMS features.\\n**Microsoft** = official Minecraft login to play Java Edition.\\nIf Community Packs asks you to sign in, use **EG Register / Login**, not Offline."
        },
        {
            "id": "microsoft-login",
            "q": "Microsoft sign-in says “Not signed in” or shows Prism?",
            "a": "EG Launcher uses the device-code Microsoft flow. The browser may show the OAuth app name (historically shared as Prism-style) while you approve the code — that is expected during login. Finish the browser step, return to the launcher, and wait for the account to refresh. If it still fails, retry once or open a ticket with OS + launcher version."
        },
        {
            "id": "community-packs",
            "q": "What are community packs and how do I publish one?",
            "a": "Community packs are modpacks (**.egpack**) shared by players. Install them in the launcher under **Community packs**, or download them at https://eg-launcher.xyz/packs/.\nTo publish you need an **EG account** (Register / Login in the launcher — not Minecraft Offline). Open an instance → **Publish pack**, fill in title, descriptions and version, then **Submit for review**. Mods must come from the mod catalog (no .jar/.exe in the pack; configs, resource packs and shaders up to 500 MB). Staff review every upload. Terms: https://eg-launcher.xyz/terms/"
        },
        {
            "id": "privacy",
            "q": "Where is the privacy policy?",
            "a": "https://eg-launcher.xyz/privacy/\nContact: info@eg-launcher.xyz · Abuse: abuse@eg-launcher.xyz"
        },
        {
            "id": "terms",
            "q": "Where are the terms of service?",
            "a": "https://eg-launcher.xyz/terms/\nCommunity pack uploads, staff review, and acceptable use are covered there."
        }
    ]
}